Your peace of mind, delivered.
At Manning's auto dream and parts, we know getting the right truck and car parts, or even that perfect hat, is essential. We're dedicated to ensuring a smooth process from order to delivery and beyond. Explore our clear policies on shipping, returns, and what to do if something isn't quite right.
Shipping your auto parts & more
Once your order is paid, we work quickly to prepare it for shipment. Most parts are packed and shipped within a few business days. Smaller in-stock items typically arrive in about 3–7 business days, but larger or special-order parts may take longer depending on availability and supplier lead times. This is similar to how many online auto parts shops operate, with delivery times varying based on inventory and carrier schedules.
Shipping fees are calculated based on the item's weight, size, and your delivery location. You'll see the exact cost clearly displayed at checkout before you complete your order. Please note, some larger, heavier parts may require freight shipping or extra handling, and we will notify you if this is the case before finalizing your shipment. Keep an eye out for special offers, like free shipping on qualifying orders, which we'll make available when possible.
We proudly ship throughout the United States, including all 50 states. While certain heavy or hazardous items may have specific shipping rules and costs, we'll ensure you're fully informed. For our international customers, availability and delivery options can vary; we'll provide clear information on what can be shipped outside the U.S. before you place your order.
Once your order is on its way, you'll receive a tracking number to monitor its progress. If anything doesn’t arrive as expected, or if you have any questions about your shipment, we are here to help you check on it and resolve any issues. We focus on clear communication about shipping times and costs, aiming for no surprises at checkout and dedicated support.
Easy returns & exchanges
Your satisfaction is our priority at Manning’s Auto Dream and Parts. If you're not entirely happy with an item, or if you need a different size for your apparel, we’re here to assist.
Items must be unused, in their original packaging, and in the same condition as when they were shipped. For clothing and accessories, please ensure all original tags are still attached. Please be aware that some auto parts may be non-returnable if they have been installed, customized, or are considered special-order items—we will clearly note any such exceptions before your purchase.
Requests for returns or exchanges must be made within 30 days of receiving your order. To start the process, simply contact us via email at [[email]] or phone at [[phonenumber]]. Please provide your order number and the reason for the return or exchange. We will then guide you on how to send the item back. Once we receive the returned item and confirm its condition, we’ll promptly process a replacement, exchange, or refund.
Refunds will be issued to your original payment method within 5–7 business days after we receive and inspect the returned item. Please note that shipping fees are non-refundable, unless the return is due to a mistake on our part (such as sending a wrong item or a defective product). If you're unsure whether an item can be returned, or need advice on sizing or fit, please contact us first – we’re happy to help you get the right part or apparel the first time.
Damaged or incorrect orders?
If your order arrives damaged or isn’t exactly what you expected, we're committed to fixing it quickly. Please email ( deetruckingandmore@gmail.com) or call(252-289-3390)] as soon as you notice the problem. Include your order number, a detailed description of the issue, and, if possible, photos of any damaged items.
It's crucial not to install or use any damaged or incorrect auto part, as this can create safety issues. Please keep the item in its original packaging until we can guide you on the next steps.
We will review the issue promptly and guide you on how to return the damaged or incorrect item. Depending on the situation, we will either send a replacement, exchange it for the correct item, or issue a refund. Our goal is to make this process as smooth as possible. Once we receive the returned item (if applicable), replacements or refunds are typically processed within 5–7 business days.
If you’re unsure about what to do, please contact us first – we’ll walk you through every step to ensure you get the right part or product without any hassle.